Privacy Policy

This Privacy Policy describes how Thistle Design (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page, with the "Last Updated" date revised accordingly.

How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from various sources. The information we collect and use depends on your interactions with us.

What Personal Information We Collect

1. Information You Provide Directly:

   • Contact details such as your name, address, email, and phone number.
   • Order details, including billing and shipping information.
   • Account information like usernames and passwords.
   • Customer support communications, including messages you send to us.

2. Information We Collect Automatically:

   • Usage Data, including IP address, browser type, device details, and interaction data, collected through cookies and similar technologies.

3. Information from Third Parties:

   • Service providers such as Shopify, which helps power our store.
   • Payment processors for transaction details to fulfill your orders.

How We Use Your Information

• To Provide Services: Process payments, manage accounts, fulfill orders, and facilitate returns or exchanges.
• Marketing and Advertising: Send promotional materials and tailor advertisements to your preferences.
• Fraud Prevention and Security: Detect, investigate, and prevent fraud or malicious activity.
• Improvement of Services: Enhance user experience and improve site functionality.

Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze usage patterns, and tailor advertisements. Most browsers accept cookies by default, but you can manage or block them through your browser settings. Please note that disabling cookies may affect certain features of the Site.

How We Share Personal Information
We may disclose personal information under the following circumstances:

• With service providers who perform functions on our behalf, such as payment processing and order fulfillment.
• With business partners for marketing and advertising purposes.
• When required by law or to protect our legal rights.
• In connection with a business transaction, such as a merger or sale of assets.

Retention of Your Information
We retain personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights
Depending on your location, you may have the right to:

• Access personal information we hold about you.
• Request deletion or correction of your personal information.
• Restrict or object to our processing of your data.
• Withdraw consent where applicable.

We will respond to requests in accordance with applicable laws.

Children’s Data
Our Services are not directed to children, and we do not knowingly collect personal information from individuals under 16 years of age.

International Users
Your information may be stored and processed in countries outside your own. We rely on recognized data transfer mechanisms to ensure your information is adequately protected.